Ekta Dsouza Trip to Thailand on 16th Oct 2014
This was the first international trip which was planned very reluctantly through travel consultant as we always planned it ourselves due to services promised not delivered etc..But it was by far the best decision to go with nik n ami .Our trip to Thailand was not satisfactory or just being happy we were delighted all through out right from planning the trip to returning home..
It is truly commendable the rate of commitment n delivering what is told n beyond made the whole experience so perfect... Post the itinerary was fixed various options provided we were now close to our date of travel we were sent a travel kit which was so intricately made as per day wise travel ,hotel land vouchers ,transfers each labelled.. Our currency to sim cards a perfect start.. A drop to the airport ....we had planned sheraton hotel at Krabi and the Sukosol at bangkok to our pleasant surprise our rooms were all upgraded .. Late check outs... On the first day a beautiful sea facing room we enter to find a cake from Nik N Ami Travels welcoming us.. On the first day at each place calls to confirm if all ok..n they were so accessible at any time attending to our needs with a smile...at the end if the trip to our surprise once again they arranged a complimentary dinner at the Baiyoke the tallest building in Bangkok what a lovely experience which we would cherish always ..what a way to end our trip... And that didn't end there we landed in Mumbai at 1 30 am and there we receive a call from Nik N Ami Travels and a message welcoming us back home. So the commitment the services which we asked for and the ones they upgraded each day to remember from the travel kit till we enter home they were all there... Superb guys great job done and truly a customer delight .. We would now want Nik N Ami Travels to plan all our trips in future ....
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